Six Big Pay-Backs When You Use a Local HR Consultant

Thousands of small businesses across Canada fail every year. Sad, but true. Many of these businesses fail because they don’t have the right people in the right places and strong alignment. Is your business one of them?

Human Resources Management can become a big stress point for you. This could mean dealing with performance problems, difficult conversations, being unsure of the laws and standards, worrying about how to attract talent or keeping on top of the policies and procedures. And as a small business owner, you have so much on your plate, and you may think you’re not ready for a ‘Human Resources Department’. Here’s why you need some HR help.

An HR Consultant can Attract and Keep Key Talent

Even though you may not be scaled up to build an entire department to handle things. Tapping into the benefits of HR consulting will reveal multiple ways to reduce the hassle of hiring and retaining key talent. Leaving you free to grow your business. For starters, hiring really great people is time-consuming. And as an entrepreneur, there are not enough hours in your day to grow your business while trawling through endless resumes trying to fill key positions. 

The client, a small manufacturer in the automotive industry said “Our industry has proven to be a challenging one to hire for as there wasn’t a specific trade type that matched what we were looking for. The team at Entreflow took the time to discover exactly what we needed in the role. Their ability to craft an eye-catching job posting is impressive, many of our hires commented that the job posting really jumped out at them. The staff was always friendly, knowledgeable, and open to new ideas for approaching any challenges.” And once they got to 40 employees they were ready to hire a full-time HR Manager.

Reduce Costs

At this growth stage in your business, it’s doubtful you need a full-time HR Manager. So rather than employing a full-time HR Manager, working with a local HR Consultant a couple of hours a week alongside the management team may be all you need.  It doesn’t have to be all or nothing.

Take for example one of our clients who needed some basic policies and procedures built out, plus recruitment. Entreflow’s HR Consulting practice created sturdy policy handbooks so that the client had great HR foundations before expanding the team to its eventual 40 loyal employees. Their fixed fee covered the very core essentials of HR Policy and HR Procedure and avoided the huge – sometimes runaway – costs associated with hiring, such as creating job profiles, posting, managing applications, screening, interviewing, and making job offers. They got everything they needed without the cost of a full-time HR Manager salary plus benefits. For their size it just made sense.

Avoid Getting Burned

As a small business owner, you are likely going to have a few tough conversations. When the business is your creation, and your team is small, things can get personal and sometimes awkward. Therefore, pointing out employee misconduct, disciplinary action, layoffs (such as during pandemics), and employment terminations are extremely tough to handle properly. 

For those times, it is good to have a professional HR Consultant who knows the ins and outs of what you can legally do and say. As well as help to overlay your tone and culture onto your processes. This will ensure that if there is anything that is handled improperly that resurfaces in the future, you have expert guidance to attest that you took proper and legal disciplinary actions, terminations, etc. 

Let’s put this in context with a simple example. Would you know how to compensate an hourly-paid worker, under contract, for a reduced-hours shift? In British Columbia, Canada, the BC Employment Standards rules that if a worker shows up for a scheduled shift, and the assigned workload takes only one hour, they must be paid for a minimum of two hours. Short-changing workers with contracts on shifts can end in a costly mess. Basic HR policies and procedures are absolutely essential for smooth operations, business continuity, and liability reasons. Well-managed HR processes will guarantee that you keep the team you are so lovingly building happy, productive, and motivated.

Let Your HR Consultant Interpret Laws

Do anyone else’s eyes glaze over when reading business laws and employment standards differences by jurisdictions? Employment Standards Act laws are can be hard to interpret properly. Some acts are defined to such a fine point, that they may not appear to apply to your context. This is why it’s helpful to have an expert who is familiar with and actually understands these acts and how they affect your business operations. Also, it will save you time because your HR Consultant will summarize everything for you and remove the gobbledegook. The most common HR policies that you might be missing are:

  • health and safety policy
  • bullying and harassment policy
  • drugs and alcohol policy

The good news is that you don’t have to create HR Policies and Procedures in a vacuum. Additionally, a qualified HR Consultant will help you through the process of defining policies that are aligned with Employment Standards and your company culture.

Save Time by Not Reinventing the Wheel

One of the prime benefits of hiring an HR consultant is that they offer you a new perspective. HR consultants bring fresh ideas that small business owners are too involved in the day-to-day operations to think of themselves. An HR consultant will work to find innovative HR solutions to achieve your business goals, allowing you to focus on other aspects of your business operations.

If you have policies that need to be written, you don’t need to start from scratch. Our HR consultants have templates for those policies you know you need, and some for the ones that you forget about. For example, we mentioned health and safety, harassment, and substance use already. There are many others including vacations, performance reviews, salary scales…the list is endless.

Get a New Perspective

It’s easy to get lost in the weeds of the business, even for a full-time HR person. So, it can be beneficial to have someone from the outside reviewing your HR practices to see if there are improvements to be made. Think of it as peer editing. We can’t all know everything, and it might be that your existing HR person – if you have one – is great at the policies portion of their role, but doesn’t fully understand compensation structures. This is a perfect opportunity to get some quick, cost-effective consulting. Don’t leave it at ‘good enough’.

“A lifelong learner is a lifelong winner.”

― Matshona Dhliwayo

For us and our team of Vancouver HR consultants, nothing pulls on our heartstrings more than hearing about a growing company taking a huge setback because of a poor or non-existent HR setup. Therefore, we want to make sure you have every opportunity for success, and we know that a large part of that starts with solid HR foundations that you can count on and feel confident about.

In Summary

To conclude; with an HR consulting firm,  you have access to a diverse set of experience and skills that are rarely embodied in one person – from policies to HR systems, from compensation design to recruitment – and you don’t have to hire one or more full-time employees to handle these functions. Your HR consultants help develop HR strategies for efficiency and growth. Contact us today to find out more, and spend 5 minutes to see if we’re a fit.

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